--- title: Finance/Accounting FAQ --- [Powered by![Document360](https://cdn.document360.io/static/images/document360-logo.svg)](//document360.com?utm%5Fsource=docs&utm%5Fmedium=footer&utm%5Fcampaign=poweredbylogo) # Finance/Accounting FAQ * Updated on Mar 23, 2026 * Published on Jul 3, 2024 * 2 minute(s) read Print [ Prev ](https://help.tritondigital.com/docs/help-for-partners "Help for Partners")[ Next ](https://help.tritondigital.com/docs/help-center "Using the Help Center") ## How Can I Contact You About Finance and Accounting Matters? * Contract & billing inquiries: [billing@tritondigital.com](mailto:billing@tritondigital.com) * Customer account status and payments inquiries: [ar@tritondigital.com](mailto:ar@tritondigital.com) * Ad revenue, payouts inquiries: [adrev.accounting@tritondigital.com](mailto:adrev.accounting@tritondigital.com) * Supplier invoices and payments requests: [ap@tritondigital.com](mailto:ap@tritondigital.com) > Urgent matters > > Please note our month-end cycle runs on the first five working days of the month. Only urgent matters will be handled during that time. ## When Should I Expect Payment for my Ad Revenue Share? Publisher revenue share payments are issued monthly, typically during the third week of each month. Los plazos de procesamiento pueden variar debido a los ciclos contables internos y, en algunos casos, los pagos pueden procesarse en la primera semana del mes siguiente. The following minimum payment thresholds apply for payment release: * Check (US and Canada only): USD $25.00 * Electronic Fund Transfer (EFT): USD $500.00 ## Why Am I Not Receiving Full Payment for My Monthly Revenue Share? According to section 2.2 of your agreement, publisher revenue shares are paid out once Triton receives payments from DSPs/Buyers. DSP payment windows can fluctuate between 60 to 120+ days, and we pay within 30 days of receiving the full payment from the buyers. ## What Are the Different Reports Sent by Triton? | Reports | Description | Timing | | -------------------------- | ----------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Revenue share** | Monthly revenue (excluding IVT) + breakdown | Around the 16th of the month | | **Payment remittance** | Detailed breakdown related to recent payment sent by Triton | Payments are typically issued by the end of the third week of each month, with processing occasionally extending into the first week of the following month. Please allow 2 business days to receive your remittance advice once payment has been issued. | | **Vendor account details** | Statement showing status of revenue (paid out or outstanding) and total remaining balance | Around end of week 3 to early week 4th of the month, together with the payment remittance. | ## How Can I Match Payments to Revenues? Puede utilizar el campo de número de documento de su informe como referencia para identificar el DSP (plataforma del lado de la demanda) y el mes en cuestión. Se hará referencia tanto en su informe de participación en los ingresos como en su informe de remesas de pagos. El formato es el siguiente: DSP/año mes - número de secuencia. Example: **AM/202304-1234**. Please also note that Triton acts as an agent, not a principal or guarantor, and that while we work closely with DSPs, we are not responsible for unpaid amounts by buyers. ## How Do I Read the Revenue Share Report? In the **summary** page of the report, you see DSP with their abbreviations on the left side, and on the right side there is a pivot table that shows your media revenue information by DSP and month. In the **details** page, you can find all your transactions lines, impressions, gross amount and net amount. You may also search by date, DSP/deal ID, and so on. ## What is the Vendor Account Details Report? El detalle de la cuenta del proveedor es un estado de cuenta que muestra los ingresos de medios que le debemos al editor y el monto total restante que debemos. Para leerlo, puede consultar el campo del número de documento de la siguiente manera: DSP/año mes - número aleatorio. In the **Open** column, **no** means it is already paid. If **Open** is **yes**, the media revenue is not yet paid to you. Se pagará una vez que Triton lo cobre del DSP. ¿Te ha sido útil este artículo? Sí No